Residents and Visitors Attention Office

Logo for Residents and Visitors Attention OfficeWould you like to learn Spanish for free? Or take a 4-hour English guided Bus Tour around Guaymas and San Carlos? Do you have a concern or question that you need answered about the town? Then come and visit us at the Residents and Visitors Attention Office in San Carlos. Sponsored by the Government of Guaymas to help tourists and foreign residents with any needs they have, you’ll get the support and answers that you need by our helpful bilingual staff.

The office is open on Mondays to Fridays from 8am – 3pm.

FLYER (1) Residents and Visitors Attention Office (517x800)


We are here to help you. Join us for our FREE Spanish classes, taught by bilingual university students.

 Fridays from 11:00am to 12:00pm. Everyone is welcome to join the free basic Spanish classes (October to April)


Our bus is under repair. We’ll inform you when is ready for new tours. Don’t miss them!

To help orient you to the cities of San Carlos and Guaymas, and to give you information about these two great cities, join us for a Bus Tour. Explore the highlights and learn about the history, culture, and things to do in San Carlos and Guaymas. This tour is in English, guided by an official Tour Guide.

On this tour, see and explore: Mirador; Tetakawi; Nacapule Canyon; Central Market; Plaza Guaymas; Three Presidents Plaza; Plaza la Pistola; San Fernando Church; Malecon; Museo Carcel; Delfinario; Pearl Farm; Estuary del Soldado; and more.

Lunch is not included, so please bring a snack if desired. A bathroom break is provided.

When: Call our office to ask about our next tour.

The bus departs at 10:00am, and returns at approx. 2:00pm (depending on traffic). Please arrive 10 minutes early to pick up your ticket and to get a seat.

Where: Bus departure is from Plaza Arrecifes (in the same plaza as Seaside Realty, behind the Arco gas station).

What to bring: Camera; comfortable walking shoes; hat and sunglasses; water and a snack (if desired)

Cost: $9 USD, or 120 pesos (includes a $3 USD or 40 pesos entrance fee for the Pearl Farm tour). If you do not wish to take the Pearl Farm tour, the cost is $6 USD or 80 pesos.

BOOK IN ADVANCE. We require a minimum number of passengers. To book your place, please call our office at 622-222-7428, or email, or come in during our office hours to purchase a ticket in advance.

NEW: FLYBOARD RENTALSFlyboard rentals.Visitors Office. use

From the novice sport enthusiast to the experienced wake, surf, snow, or skate boarder, Flyboarding is an experience you will never forget. Flyboard is very intuitive. It is similar to learning how to ride a bike, water-ski, surf, skate, or any similar activity that requires a little balance. When you find your balance using your toes and heels, you will be flying like a bird or swimming through the water like a dolphin. It is the ultimate jetpack experience.


BOOKING: For more information and to book your flyboard experience, please call our office at 622-222-7428, or email, or come in during our office hours.

Events Coming Soon: Watch for details in the What’s Up San Carlos newsletter


Click for the Residents and Visitors Attention Office brochure

Visitors Center brochureVisitors Center Brochure 2

Contact Us

Phone: 622-222-7428 (San Carlos office)
Address: Plaza Arrecifes, Suite 10 (in the same plaza as Seaside Realty, behind the Arco gas station), Blvd Manlio Fabio Beltrones, San Carlos, Sonora Mexico.


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Posted in Activities, Tours & Rentals, Government, Spanish Lessons

6 comments on “Residents and Visitors Attention Office
  1. Elise Hull says:

    Is there a tour going to Alamos during the Music Festival?

    • Sue Fehrle says:

      Hi Elise. There will be a bus tour going on Friday, January 30th. Please call the office for details at 222-7428.

  2. Rita Acciacca says:

    Is there a bus tour of San Carlos and Guaymus every Thursday or only one on the 29th?

    • Christa says:

      Hi Rita,

      This is What’s Up San Carlos’ business directory — not the Visitor Center’s website.
      You can contact them at 222-7428.
      They have told us that there will be tours on: Thursday, March 5; Thursday, March 26; Thursday, April 16.

  3. Terry madden says:

    Will you be doing the bus tour of San Carlos and Guaymas on Thursday 4/16? If so, my wife and I would like to join you. Please let me know. Thank you

  4. Penny Evans says:

    Great service!

    Our family is from Seattle and we go to San Carlos often (we have a home there); but travelling to San Carlos is very difficult….usually fly to Tucson and take a cab to bus station to Guaymas, then another taxi ride….all day travelling.

    Are there any plans in the future for shuttles from Hermisillo airport or even Tucson to San Carlos or Guaymas? We would definitely come more often.

    Thank you,
    Penny Evans

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